2eligible public cases
2subject responses
1resolved outcomes
100% response rate
Approved recordsPublic case history
Case count does not prove wrongdoing. Open each record to read both positions and current status.
Reported unexpected billingDisputed
The claimant says a table package was quoted in a booking message, but the final receipt included a higher minimum spend and service items that were not clearly disclosed.
Lumen LoungePragueUpdated 02 Jun 2026
Pricing clarificationResolved
A deposit disagreement was resolved after the venue refunded the amount and updated its written booking confirmation.
Lumen LoungePragueUpdated 04 Mar 2026