I confirmed the package price in writing before arrival. The final bill was €140. I asked staff to honour the written quote and supplied the booking message, menu photograph and receipt.
Traveller reports quoted €50 and billed €140
The claimant says a table package was quoted in a booking message, but the final receipt included a higher minimum spend and service items that were not clearly disclosed.
What Quibble verified
The claimant completed private identity verification. This does not prove the claim.
A receipt and dated booking record plausibly connect the claimant to the visit.
A moderator reviewed relevance and redaction. Quibble did not determine truth.
The venue supplied a substantive response and counter-evidence.
What each party says
Lumen Lounge says the photographed menu was from an earlier promotion and that an updated minimum-spend policy was explained at entry. The venue supplied a dated policy sheet and offered a €30 service credit.View subject record →
Public evidence summary
Raw files, private identifiers and unrelated third-party details are not exposed.
Redacted screenshot showing the quoted package price and date.
Synthetic receipt showing the final total and disputed charges.
Counter-evidence submitted by the venue with a disputed effective date.
Important details visible. Personal details removed.
This derivative demonstrates how useful proof can be shared without publishing phone numbers, signatures, payment credentials or raw metadata.
Case history
- 1Case submitted
Identity and visit checks completed.
- 2Venue notified
Proposed public wording and evidence summary sent.
- 3Response received
Venue disputed the menu date and supplied a policy sheet.
- 4Published as disputed
Both positions published with equal prominence.
- 5Resolution offer added
€30 service credit offered; claimant has not accepted.